Newsletters from your Microsoft 365 mailbox, not a mass mailer

Correct. Every plan has unlimited contacts. You pay for the emails you send each month, and Free includes 10,000 sends. Grow your list as large as you like without growing your bill.

Your own Microsoft 365 mailbox, using your real work address. Your newsletters are never relayed through a third-party sending service, and there is nothing new to set up.

Yes. SimpleNewsletter365 is only compatible with Microsoft 365 business subscriptions that include a mailbox. Personal Microsoft accounts are not supported.

Generally, yes. Your newsletter goes out from your own work address, the same way you send everyday email, so inboxes treat it like mail they already trust. Email sent from newsletter platforms' own servers is more likely to be filtered. This applies on every tier, including Free.

Microsoft enforces per-mailbox limits, around 10,000 recipients per day. We pace sends to stay within them and spread large sends over time, and the live send view shows exactly which batch is going out and when a paused send resumes. High-volume senders can connect more than one mailbox.

Yes. Growth adds up to 3 team members and shared mailbox or alias sending; Scale removes the seat limit. Everyone on the team shares the same access, so a group can run one newsletter together.

Automatically, and you cannot get it wrong. Every newsletter carries a working unsubscribe link, and a send is blocked if that link is missing. Opt-outs take effect immediately, including for a send already in progress, and they survive a contact being re-imported later. Each one is recorded as permanent subscriber history. Readers can unsubscribe from one type of email rather than all of them, and you can host the unsubscribe page on your own domain and write the wording yourself.

Yes, by design. Newsletters are sent through Microsoft 365 as ordinary email from your own mailbox, and a copy is filed in the sending mailbox. Your organization's existing retention policies, litigation hold, eDiscovery, and data loss prevention rules apply to newsletters the same way they apply to everything else you send. Your newsletters are never relayed through anyone else's sending servers.

You choose a region once, at sign-up: EU (West Europe) or US (Central US). Your contacts, newsletters and activity data stay in that region and cannot be moved later. Billing data is the exception: it is handled by our merchant of record and passes through our global service in West Europe.

Paid plans are sold through Link (Stripe Managed Payments). Link, LLC is the merchant of record: it collects payment, charges applicable taxes and sends your receipts and invoices. The charge shows on your statement as LINK.COM followed by a descriptor.

Any time, from the app. Cancelling stops the next charge, and your plan stays active until the end of the period you already paid for.

Purchases are sold through Link, so refunds follow Link's refund policy, which our Refund Policy page links to. Email us if you need help with a request.

Free includes unlimited contacts and 10,000 sends a month, with no card required and no trial that expires. If you reach the monthly allowance, sending pauses with a prompt to upgrade. There is no automatic overage billing.

The DPA terms are at /trust/dpa/; a signed copy is available on request at hello@simplenewsletter365.com . The list of subprocessors is public in the trust center.

Sign-in asks for identity only. Mailbox permission is requested at your first send, and import or group permissions only when you use those features. Many tenants let users consent themselves; tenants that restrict consent need an administrator to approve the app once, and the group permissions (GroupMember.Read.All and OrgContact.Read.All) always need administrator approval. The permissions page lists each one.